Reputation Management
With over 90% of consumers checking reviews, your online reputation can mean the difference between success and failure. Most business owners are to busy to keep track of online reviews or keep up with replying to their customers feedback, both vitally important to a healthy, growing business.
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Capture Business Reviews is an all-in-one, easy to use tool that empowers you to invite your customers to review your business, automatically sends positive reviews to Google and alerts you to negative feedback you can proactively fix.
Businesses that use Reputation Management get an average 77% more reviews.
Completely automated Google review system
The problem: Only 12% of local businesses ask their customers for reviews and only 18% of local businesses respond to their customers feedback. Most business owners are to busy to ask for reviews, keep an eye on reviews or reply to reviews.
The Solution: Our Capture System solves both problems and its completely automated. Once your customer has either purchased a product from you or you have finished a service for them, our system automatically sends out a series of SMS messages and emails asking your customer for a Google review.
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Automatic review requests
Sends out automated Google review requests by SMS and email.
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AI Chatbot auto response
Automatically replies to your customers reviews, posts your new review on Google and also updates the reviews on your website.​
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Automated review alert
AI chatbot will alert you if a customer leaves negative feedback allowing you to proactively fix the issue before it becomes a problem.
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One page Dashboard​​​
Track every review and customer feedback from one easy to use dashboard page, can be easily accessed a phone Ap.
Absolutely thrilled with my new conservatory, the extra space its given us as a family is brilliant and its flooded our home with natural daylight. Darren and the team at Pro doors and windows have been fantastic from start to finish and i cant recommend them enough! Thanks guys!
Response from the owner
a month ago
Hi Susan, many thanks for the kind review. It was a pleasure to meet you and i will let the team know how pleased you are with your new conservatory. Thanks again, Pro doors and windows.
​AI chatbot auto response: Look at the example of the Google review above. The response from the owner was written by the AI chatbot. As soon as your customer leaves you a review, the Chatbot will post a message to thank them. So many business don't regally check their reviews or reply to their customers feedback which causes a negative effect with SEO and local google maps ranking.
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Not only does this auto-response service keep your business looking professional, Google rewards businesses that receive frequent Google reviews and engage with their customers, with higher search engine page ranking and local Google maps listings.
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How can Google reviews help grow your business?
Capture Business Reviews
Main office
Unit 16 Ridgewood Ind Estate
Uckfield
East Sussex
BN22 5DE
Office
Calle Nogal 32
Estepona
Malaga
Spain
29680